​Effective Date: 10 February 2025

At DYERMANS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how it is used, and how we keep it secure. By using our website or making a purchase from us, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us when you use our website, make a purchase, or contact us. This information may include:

• Personal Identification Information: Name, email address, shipping address, billing address, phone number.

• Payment Information: Credit card details, PayPal information, and other payment-related data (note: payment details are processed securely by third-party payment processors, and we do not store sensitive payment information).

• Technical Data: IP address, browser type, device information, and cookies used to track user behaviour and enhance user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfilment: To process and ship your orders, handle returns and exchanges, and provide customer support.

• Communication: To communicate with you regarding your order, promotions, or customer service enquiries.

• Personalisation: To tailor your shopping experience and send personalised offers based on your preferences.

• Marketing: To send you marketing materials, newsletters, or special offers that you have opted into. You can opt out at any time.

• Improvement of Services: To analyse customer trends and improve our website and services.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access or disclosure. We use secure encryption methods to process payments and maintain physical, electronic, and procedural safeguards to protect your data.

While we take precautions to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to ensuring the highest level of protection for your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our business and providing services to you, including:

• Payment Processors: To process transactions securely.

• Shipping Partners: To fulfil orders and deliver products to you.

• Email Marketing Providers: To send newsletters or promotional materials (if you’ve subscribed).

These third parties are only allowed to use your information for the specific purpose for which it was shared and are obligated to maintain the confidentiality of your data.

We may also disclose your information to comply with legal obligations, enforce our Terms & Conditions, or protect the rights, property, and safety of DYERMANS, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and provide a more personalised experience. Cookies are small data files stored on your device that allow us to recognise you and remember your preferences.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

• Access and Update: You may review, update, or correct your personal information at any time by logging into your account or contacting us directly.

• Opt-Out: If you no longer wish to receive marketing communications, you can unsubscribe from our emails by clicking the "unsubscribe" link at the bottom of any marketing email.

• Request Deletion: You may request that we delete your personal information, subject to certain exceptions, such as maintaining records for legal or business purposes.

If you wish to exercise any of these rights, please contact us at: info.dyermans@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

DYERMANS reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info.dyermans@gmail.com